I've used Namecheap for many years now. I've never been a fan of GoDaddy, especially after they came out in support of SOPA. Of course they backpedaled on that, but by that time it was too late. The Internet spoke in unison has thousands of domains left GoDaddy.
Namecheap's management tools are easy to use as are their DNS tools. They just gotten better over the years. I can't speak to their customer service because I've never needed to contact them about anything.
I have checked out Hover, but I personally thought their rates were too high, higher than Namecheap.com.
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