Over 10 days.

So here is the problem that caused all of my headache.

For over 10 days we have a ton of issues with not having any upload speed. Like NONE. We got around 0.039 to 0.84 at most. I am suppose to have 6 mbps up. So we couldn't do any live shows. We called and talked to a few techs on the phone and they all agreed we were getting packet loss. Like 80% on the upload stream. They would send a tech out and it would always start working before they came out. So they checked the line and everything was good. A hour or so later it would go back to the same damn problem.

We would call again. Same thing packet loss. Then a tech would come out and it would be fine again or they would tell us they are working in the area and it should be fixed by the next morning. Well guess what? NOT fixed. So after 10 days of dealing with techs on the phone and techs at my house, this one tech shows up and says that yes they were working in the area but he is going to send out a main line tech to this address, because they need to find the problem from my house to the main line. So he put in a ticket for a line tech to come out that very day.

A few hours goes by and the line tech shows up. I was in the middle of GTA V when he showed up, I wasn't really thinking anyone would show up because most of the time the main line techs don't come to the house. This guy was nice enough to drive over and tell me what was causing my headache for the past 10 days or so.

The apartment complex 2 streets over where 3 BONE HEADS was stealing cable. That's right. THEY WERE STEALING CABLE! Who does that these days!?

Since they didn't hook it up right it was causing a ton of line noise into the node that my 2 business lines are on. Also since I am the only business in this node and I have 2 different taps / lines direct from Cox into my house, all of that line noise went straight into my upload stream and caused ALL of my issues. The noise level on the upload stream is suppose to be like 2.5 percent. Mine was 47 percent. So it was killing ALL of my upload speeds.

So yes, 3 bone heads caused me to lose money, time and viewers because they wanted to steal cable.

Only me could this happen to! :/ Everything is back to normal now and we will begin doing the shows starting Monday on the regular time. Cox was also awesome enough to give me enough credit on my account due to the issue that I won't have a bill till next year! So good on them for making me feel important and I am just glad everything is fixed now.

I have been doing broadcasting since 2003 both online and normal radio and this is one of my top 5 stories I will always remember lol.