robistech
08-10-2013, 03:21 PM
First off, I want to make it clear that I am not intending to slam Newtek in anyway. I think the Tricaster is great, and I was looking for more information , but I couldn't get in contact with anyone.
I've been attempting to contact Newtek for the past year to get some more specific questions answered on behalf of my High School. We just started up our live broadcasts a year ago, and I was looking to talk to an Educational rep at Newtek about a few things. I contacted Sales, Support, and even a few people directly and have been completely blown off. I have never once received any type of response back. I just wanted to throw this out there and see if anyone knows someone at Newtek I can talk to, preferably one in the Education department. I think the Tricaster is a great product, but the fact that the company that sells equipment worth tens of thousands of dollars cannot even attempt to follow up with emails sent by potential customers is a bit disconcerting,
I've been attempting to contact Newtek for the past year to get some more specific questions answered on behalf of my High School. We just started up our live broadcasts a year ago, and I was looking to talk to an Educational rep at Newtek about a few things. I contacted Sales, Support, and even a few people directly and have been completely blown off. I have never once received any type of response back. I just wanted to throw this out there and see if anyone knows someone at Newtek I can talk to, preferably one in the Education department. I think the Tricaster is a great product, but the fact that the company that sells equipment worth tens of thousands of dollars cannot even attempt to follow up with emails sent by potential customers is a bit disconcerting,